To continually grow, deliver better service, or reduce prices, an enterprise must become a learning organization that can prosper in a fast-paced, demanding business environment….

Integration is the key to unlocking information and making it available to any user, anywhere, anytime. Why is integration hard? Most Companies separate their business…

A major trend in the infrastructure for e-business is the convergence of various data and voice transport networks. Throughout the world, telephone networks, cable TV…

With the widespread rollout of a wireless infrastructure, a new wave of both consumer and business applications will begin using airwaves for much more than…

Today, there is an explosion of access alternatives and capabilities – the Web, direct dialup, interactive voice response (IVR) and kiosks. With all these service…

Effectiveness Effectiveness trends are those that directly affect the relationship between the enterprise’s customers and its environment. Efficiency Efficiency trends affect the internal structure and…

To meet business and technology needs, a new class of technology, called middleware is emerging. Integration based on middleware makes financial sense. Customers are reluctant…

Market leaders use three types of e-business designs to narrow their focus and retain leadership, because they know that few organizations can do many things…

To create innovative business designs that deliver value, we must first answer some questions:- First answer the question; What business design do we need to…

The reason for the success of many organizations is their ability to use state-of-the-art technology to transform themselves. They do three things well as follows:-…