Internal Communication Vs External Communication
INTERNAL COMMUNICATION Is between the people in the organisation. The following are the types of internal communication that operate within firms. Horizontal – managers…
Business Communication
Barriers to Communication
1. Language – if too much jargon is used the message might get misunderstood. 2. Listening – if the receiver is not listening/concentrating the message…
Choosing the method of communication
Communication is the exchange of information in a firm. It involves sending messages through a channel to a target group then receiving some feedback from…
8Ps of Integrated Service Management
Product. Managers must select the features of both the core product and the bundle of supplementary service elements surrounding it, with reference to the benefits…