Barriers to Communication

1.    Language – if too much jargon is used the message might get misunderstood.
ABC's of First Line Leadership (Leadership Basics)2.    Listening – if the receiver is not listening/concentrating the message might be lost
3.    Relationships – if the relationship between the sender & receiver is poor, communication may be ineffective.
4.    No feedback – getting no confirmation the message was received
5.    Wrong method – for example using the phone when a letter would be more appropriate.
6.    Lack of planning – the message & the reasons for sending the message were not planned in advance
Basic Communication skills
ü       Speak in a language suitable to the listener
ü       Write clearly and use visuals to clarify information
ü       Listen to people & be able to obtain feedback
ü       Read & understand body language
ü       Be aware of the listeners needs