Elements of Selling-Chain Infrastructure
Product Catalogs and Marketing Encyclopedia For assisted selling, a valuable tool is a marketing encyclopedia, an intelligent electronic catalog that connects sales representatives and customers…
Product Catalogs and Marketing Encyclopedia For assisted selling, a valuable tool is a marketing encyclopedia, an intelligent electronic catalog that connects sales representatives and customers…
Technology Forces Driving the Need for Selling-Chain Management Business drivers highlight the importance of watching customer preferences and trends in selling-chain management. Just as important…
Several fundamental market issues are driving the interest in selling-chain applications: the rise of self-service, the excessive cost of presales support, the increasing cost of…
Selling-chain management is defined as the application of technology to the activities in the whole life cycle of an order – from inquiry to order….
Define a vision of integrated CRM. Understand what services and products you want to offer your customers and how you want to track customer interactions….
As CRM infrastructure becomes more widely accepted, we anticipate that customer needs and expectations are going to change subtly across various channels. The Rise of…
Stage 1: The Cross-Functional Business Unit. The driving goal of the organization in this stage is to produce dependable, consistent, quality products and services at…
Effectively managing the transformation to a process-centered organization will be critical to the success of the twenty-first-century organization. Every aspect of the modern organization is…
Your company may be forced to take the integration route for a variety of reasons, including better customer care, new competitive conditions, or the need…
Technology is no longer an after thought in forming business strategy but the actual cause and driver. The technology has deep impact on business strategy…