Business Communication

LISTENING

Def : Listening is the complex and selective process of receiving , focusing , deciphering , accepting and storing what we hear . RESPONSIBILITIES OF…




INTERVIEWING

Def : Interviewing is a conversation with a purpose . It uses speaking , listening and writing . Types of interviews: Selection and placement Vocational…


CONDUCTING MEETINGS

MEETING: Purposive discourse between two or more people . PURPOSE: To present information To help in solving problems. KINDS OF MEETINGS : 1. INFORMATIONAL MEETINGS…