Barriers for Small E-Businesses

  1. Technological
  2. Financial
  3. Organizational
  4. Operational

Technological Barriers

  • Some small e-businesses will lack internal IT expertise
  • Need to ensure adequate support available either internally or externally
  • Valuable for internal expertise to be gained through training where possible

Financial Barriers

  • Large web strategies and other IT initiatives can be very costly
  • Need to determine true “needs” not just the “wants”
  • Develop systems that can be scaled up and expanded easily

Organizational Barriers

  • Small businesses will also face change management issues
  • Owner/manager needs to be promoter of e-business
  • Provide adequate training and support

Operational Barriers

  • Volume of data can be small and yield limited results from analysis – need to determine case by case
  • Ability to integrate can be limited if back office not integrated
  • Support for growth must be available

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