A formal process of familiarizing new employees with the organization, their jobs, and their work units.
Basic Skills Training
Basic skills have become essential occupational qualifications, having profound implications for product quality, customer service, internal efficiency, and workplace and environmental safety.
Typical basic skills:
Reading, writing, computing, speaking, listening, problem solving, managing oneself, knowing how to learn, working as part of a team, leading others.
To implement a successful program in basic and remedial skills:
1.Explain to employees why and how the training will help them in their jobs.
2.Relate the training to the employees’ goals.
3.Respect and consider participant experiences, and use these as a resource.
4.Use a task-centered or problem-centered approach so that participants “learn by doing.”
5.Give feedback on progress toward meeting learning objectives.