Performance evaluations are not same as competence assessments – JCAHO.
A competence assessment evaluates whether an individual has the knowledge, education, skill experience and proficiency to perform assigned responsibilities; a performance evaluation assess how well an individual actually performs.
The commonly used appraisal tools are
i. Trait rating scales: Rates an individual against some standard.
ii. Job dimension scales: Rates the performance on job requirement.
iii. Behaviour anchored rating scales. Rates desired job expectations on a scale of importance to the position.
iv. Checklists: Rates the performance against a set list of desirable job behaviours.
v. Essays: a narrative appraisal of job performance
vi. Self appraisals: An appraisal of performance by the employee.
vii. Management by objectives: Employee and management agree upon goals of performance to be reached.
viii. Peer review: Assessment of work performance carried out by peers.
Who should do appraisal?
Appraisal by Subordinates