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A major trend in the infrastructure for e-business is the convergence of various data and voice transport networks.
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Throughout the world, telephone networks, cable TV networks, wireless networks and computer networks are converging into a powerful, unified network based on the internet protocol (IP).
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Infrastructure convergence encompasses many mini trends happening simultaneously:
– The race to improve last-mile bandwidth
– The race to provide quality of service
– The race to provide integrated services
– The race to dominate the customer home contact point.
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The business driver behind infrastructure convergence is service convergence. For example, the recent formation of EnregyOne, a venture that jointly markets phone, security, gas and electric services to homeowners, highlights this growing market for convenience and one-stop shopping.
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Telecommunications companies want to offer customers a bundled package of services that includes local and long distance phone services, online services, high speed internet connections, wireless phones, paging etc.
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Another business driver behind infrastructure convergence
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