All mid –sized and bigger organizations need to look at KM seriously- It is not just a fad anymore nor a far of concept- it is real and here and is now available- it is of strategic importance and we cannot afford to postpone it any longer except at the cost of survival. Each industry has its own KM system evolved to suit its needs. Though the entire process starts with a bang, but somewhere down the line the entire process stands still. Following on the CMM Working model, we can devise a similar model for effective working of a KMS in the organization as depicted below in figure.
|Working of a KMS in an organization.|