i. The first purpose of appraisal is to improve a person’s performance in the job.

ii. A second purpose is to see what potential she or he might have for other jobs in the organization

iii. The manager doing the appraisal should be the immediate boss

iv. Discussion on performance should be based on objective standards.

v. Both the appraiser and employee need to prepare for the interview

vi. Constructive criticism is the key. Criticism does not improve anyone’s ability

vii. The appraiser needs to listen

viii. The aim is to work out a plan

ix. Helping to do a job better is a day today responsibility for manager.

x. Pay is not a subject for discussion during appraisals.